Institutional

About Us
About Us

Ünsped Customs Clearance and Logistics Services Inc. (UGM) started its activities in 1981 with the title of "ÜNSPED Bernalillo Nakliyat - M. Haluk Ündeğer". Since its establishment, our company has always prioritized technological infrastructure and innovations in a way that will respond to customers’ needs above their expectations and has been a pioneer in this field

Certificate & Documents
Certificate & Documents

As Ünsped Customs Consultancy, we have various certificates and documents proving our reliability and expertise in the sector. We are proud to certify that we provide quality and safe service to our customers.

Human Resources
Human Resources

Human resources are our most valuable asset. We aim for success in the customs and logistics sector with our talented and motivated employees. Working with a team spirit, we encourage professional development and provide a fair working environment for our employees.

Information Society Services
Information Society Services

In the age of technology and digitalization, we provide our customers with fast, effective and secure services using the latest information and communication technologies. We provide an easily accessible and user-friendly experience for you with our digital platforms.

Chamber and Association Memberships
Chamber and Association Memberships

Ünsped is a member of important chambers and associations in the customs and logistics sector. With these memberships, we closely follow the developments in the sector and work in cooperation with the sector to provide our customers with the most up-to-date information and the best services.

Corporate Rating Reports
Corporate Rating Reports

Şeffaflık ve güvenilirlik ilkeleriyle hareket eden Ünsped, düzenli olarak yayınlanan kurumsal derecelendirme raporlarıyla müşterilerine finansal performansı ve sürdürülebilirlik konularındaki güncel bilgileri sunmaktadır.

Boards and Committees
Boards and Committees

The board of directors and various committees of Ünsped Customs Consultancy determine the strategic decisions and quality policies of the company. Our management consists of experienced and talented professionals, taking a leadership role in the sector.

Process Compliance
Process Compliance

As Ünsped, we fully comply with laws, regulations and international standards. We manage our processes effectively and meet all legal requirements in your customs and logistics operations. We are here to manage your business safely.

SOCIAL RESPONSIBILITY
SOCIAL RESPONSIBILITY

SustainabilityÜnsped Gümrük Müşavirliği ve Lojistik Hizmetler A.S. (UGM), a company with a vision of becoming a global brand in its field of activity, aims to integrate the concept of sustainability into its current activities, future investments, and value chain.In the context of researching conscious consumption methods and alternative resources that do not neglect the demands of the growing world population and future generations, meet today's...

Workplace Health
Workplace Health

The health and safety of our employees is our top priority. We regularly audit the working environments in accordance with occupational health and safety standards and provide our employees with the necessary training. Your safety in customs and logistics services is important to us.

Our Policy
Our Policy

We guarantee our quality and reliability with our policies aiming to provide high standards of service for our customers' customs and logistics needs. Your satisfaction is our priority.

CUSTOMER RIGHTS
CUSTOMER RIGHTS

Complaint Policy and Process
Complaint Policy and Process

 In General Terms Complaint Policy and ProcessAs UGM, we undertake to resolve customer requests by a clear, quick, net and customer-focused way.We assess customer requests by our sustainable quality service approach.We analyze all complaints, come from our customers by customer-focused philosophy and as a result of this analysis offer a solution.Following complaints, requests and recommendations, we apply the parmanent improvements to our system...