UGA – History
In 2013, Ünsped Customs Brokerage and Logistics Services Inc. established the Unsped Development Academy (UGA) with the aim of planning and implementing internal and external training programs with a professional approach.
UGA’s Vision
UGA’s vision is to elevate the professional competencies of UGM employees to the highest level through personal, corporate, and professional development programs, continuously updating their knowledge and maintaining the company’s role model position in the sector.
UGA’s Mission
With its internal and external network of trainers, UGA is committed to adding value to the existing knowledge base of UGM employees and external clients. Its mission is to enhance their professional expertise and communication skills.
External Training Services by UGA
UGA provides external training programs tailored to specific needs or upon request, focusing on foreign exchange, international trade, and customs regulations across all stages of the global supply chain. Upon completion of the training, participants receive a “Certificate of Attendance” and enjoy unlimited and free advisory support on the subject covered.
Training Programs Offered Within UGA
1. Basic Orientation Programs
Mandatory for all new employees during their hiring month, these programs introduce the company’s structure, culture, code of conduct, and ethical principles.
2. Professional Orientation Programs
Designed for newly hired or reassigned employees, these trainings cover job-specific regulations and practices to ensure rapid adaptation and job competence.
3. Professional Development Programs
Focused on enhancing competencies aligned with job roles and responsibilities. They provide updates on new regulations and technologies, enabling employees to specialize through deeper sectoral knowledge.
4. Corporate Development Programs
Based on aligning company activities with strategic goals and corporate ethics, these programs aim to strengthen internal communication, promote participatory management, and enhance overall organizational efficiency.
5. Personal Development Programs
These programs empower employees to recognize their potential, set goals, and enhance effectiveness in both professional and personal life. Topics include leadership, time management, and problem-solving, all contributing to higher performance and quality at work.
6. Technical Development Trainings
Tailored to the customs sector, these trainings aim to improve technical skills through up-to-date technological content. Topics include customs regulations, digital customs systems, HS code classification, database usage, and electronic document management. They help reduce operational errors and support digital transformation within the company.
7. External Customer Seminars and Trainings
Upon request or as a result of training needs assessments from chambers of commerce, associations, universities, or companies, UGA delivers customized training on international trade and customs regulations at basic or advanced levels.
8. Legally Mandated Trainings
These trainings are conducted to ensure legal compliance and increase employee awareness. Topics include occupational health and safety, personal data protection (GDPR), ethics, and environmental law, enabling the company to fulfill legal obligations.
UGA 2024 Training Statistics
By the end of 2024, UGA had conducted the following for internal clients:
- 179 Corporate and Personal Development Trainings
- 57 Basic and Professional Orientation Trainings
- 279 Professional Development Trainings
- 32 Technical Trainings
- 333 Legally Mandated Trainings
This resulted in a total of 3,284 training hours with 19,850 participants. The average training duration per person was 28 hours in 2024.
Key Legal Framework for Orientation & Mandatory Trainings
UGA’s training content is aligned with essential legislation that customs brokerage companies are obligated to follow, including:
- Turkish Laws:
- Customs Law No. 4458
- Customs Tariff Schedule Law No. 474
- Law on the Regulation of Foreign Trade No. 2976
- Law on the Abolishment of Customs Exemptions No. 3283
- Law on the Protection of the Value of Turkish Currency No. 1567
- Law on Collection of Public Claims No. 6183
- Anti-Smuggling Law No. 5607
- Law on Prevention of Unfair Competition in Imports No. 3577
- Law on the Protection of Competition No. 4054
- Occupational Health and Safety Law No. 6331
- Turkish Penal Code No. 5237
- Misdemeanors Law No. 5326
- Value Added Tax Law No. 3065
- Special Consumption Tax Law No. 4760
- International Agreements and Standards:
- U.S. Foreign Corrupt Practices Act (FCPA) – 1997
- UK Bribery Act – 2010
- EU Accession Program Decision on Anti-Corruption – 24 March 2001
- Council of Europe Civil Law Convention on Corruption – 17 April 2003
- United Nations Convention against Corruption – 10 December 2003
- OECD Anti-Bribery Convention – 1 February 2000