Customs clearance; In the most general sense, it refers to fulfillment of mandatory customs operations to be performed for goods and vehicles that enter or exit the Customs Territory of the Republic of Turkey in accordance with customs legislation and other relevant legislation within the scope of foreign trade transactions with a foreign country. It covers the Customs Territory of the Republic of Turkey and the territory of the Republic of Turkey and Turkish territorial waters, inland waters and airspace are part of the Turkish customs area.

In accordance with article 5 of the Customs Code no. 4458; "All persons may appoint a representative for their work before the customs authorities to carry out the operations and transactions stipulated by the customs legislation. Except for persons who carry transit or make incidental declarations, the representative should be a resident of the Customs Area of Turkey.

Representation can be direct or indirect. The representative acts on behalf and account of someone else in the event of direct representation. In the case of indirect representation, representative acts on its own behalf, but only on someone else's account. The representative is obliged to declare his representation on behalf of the person represented, to indicate that the representation is direct or indirect, and to submit the representation authorization document to the customs authorities.

Persons referred to in paragraph 1 of Article 225 may pursue work as indirect representatives in the customs authorities.”

Within the framework of Article 225 of the Customs Code; "Activities relating to the subjecting of goods to a customs-approved transaction or use shall be followed up and concluded by indirect representation by the owners and those acting on their behalf or by the Customs Brokers through indirect representation pursuant to the provisions of Article 5."

As a result, Customs Brokers may carry out and conclude all operations and transactions provided for by the customs legislation as a representative in accordance with the powers mentioned Customs Code by following all customs procedures.

Customs Brokers are obliged to carry out the procedures and bureaucratic process required by the customs legislation without errors and protect them from any material and moral damages, taking into account the legal rights, interests and benefits of the persons and organizations it represents and obliged to provide high level and skilled consultancy services in the areas of customs and foreign trade.

Customs Brokers are obliged to work with the responsibility of the trader under the provisions of the Law of Obligations and the proxy responsibility and to act with a sense of several and joint responsibility in accordance with Customs Law No. 4458 and Anti-Smuggling Law No. 5607.

Working with this awareness, our company started its activities in 1981 with the title of "ÜNSPED Beynelmilel Nakliyat - M.Haluk Ündeğer" in 1995, it became a joint stock company and expanded its scope of activity to Customs Brokerage and Logistics Services.

Our company provides customs consultancy and foreign trade consultancy services with a widespread service network consisting of 1600 employees, including Customs Brokers and  Customs Brokers in 60 service points in 30 cities.

The main services offered to our customers and persons/organizations represented/whose operations are followed up in this context are:

  • Analyzing the current situation of our customers in foreign trade and customs transactions; identifying and implementing customs regimes for goods from abroad or to abroad in accordance with the information received and the documents submitted; to request an opening if necessary.
  • To determine the Customs Tariff Statistical Position of the goods to be customs cleared according to the information, documents and samples presented by the person/organization represented in accordance with Customs Law No. 4458 and related legislation. ‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎
  • According to the customs regime under which the goods will be traded, to prepare the customs declaration in line with customs regime and to approve by signing with the title of customs broker by checking the documents received from the customers of our customers that are required to be submitted to the customs authorities.
  • At the request of our customers, if there are any deficiencies, damages or inaccuracies in the incoming goods, to make determination, to issue minutes and to inform the customer and other relevant entities.
  • To calculate customs duties and to notify the customer.
  • To deliver the obligator copy of the customs declaration, invoice, receipt and similar documents to the customer within a reasonable time.
  • To follow export declaration closures.
  • To receive/deliver documents related to foreign trade transactions with courier service facilities.
  • To allocate and/or supply personnel/vehicles related to loading, unloading, carriage, handling and similar operations in customs areas.
  • In other official institutions and organizations other than the customs authority; allocation, supply, follow-up, termination of personnel and vehicles for permits, exemptions, sampling, assay and similar works and operations necessary for import and export operations.
  • Resolving deposits or guarantees that occur in agencies and customs treasurers.
  • Obtaining, following and concluding permits for imported and exported goods (Inward Processing Permit -D.I.I.B., Outward Processing Permit -H.I.I.B., Investment Incentive Certificate -Y.T.B.- etc.).
  • To deliver documents to be shipped with goods to the shipping company.
  • To carry out membership registration procedures to the relevant exporters' associations.
  • Obtaining preliminary permits within the framework of the procedures and principles contained in the legislation on the export regime; to get approved A.TR, EUR.1 and Certificates of Origin, and to carry out the necessary verification procedures according to the country.
  • To make the bill of lading endorsement at the request of the customer after receipt of the imported goods and to receive cargo delivery form.
  • To assist the customer in obtaining binding tariff information by utilizing the Customs Tariff Ruler and Description.
  • Digitally archiving documents relating to import and export transactions.
  • To apply for and finalize a settlement with the Regional Directorates or the Ministry of Trade authorities in tax and criminal disputes with customs authorities.
  • To provide the flow of electronic information about the business and transactions served, to provide e-service within the framework of the commitment to be given by the customer for access to information and data about past operations.
  • To provide written and/or oral advice on all matters related to foreign trade and customs clearance procedures in case of requested by our customers.
  • To deliver definite/indefinite period consultancy in accordance with the request for permits such as Inward Processing Permit (D.I.I.B.), Outward Processing Permit (H.I.I.B.), Investment Incentive Certificate (YTB), Ratified Person Status Certificate (OKSB), Authorized Obligator Certificate (YYS).
  • To deliver consultancy service on an operational basis or in general terms about issues related to TSE, Standardization Practices, Treasury and Finance Ministry and Tareks legislation.
  • To provide comprehensive training on customs and foreign trade issues.
  • To follow up and provide online reports through the Customer Work Portal.